You can change the email address linked to your xTiles account directly from your settings — for example, if you want to switch from a personal email to a work one, or simply start using a different address.
Step 1
Go to Account Settings
Click Change Email
Using Apple or Google sign-in? Set a password first in the Account Settings section below. Accounts created through Apple or Google don't have a password by default, and the email change will be blocked until one is set.
Step 2
Enter the new email address you want to switch to
Click confirm
3. A 6-digit confirmation code will be sent to your new email. Enter it in the dialog to complete the change. If the code doesn't arrive, you can use the resend option below the code input.
If the new email is already linked to another xTiles account, the change won't go through.
FAQ
The new email is already linked to another xTiles account
The new email is already linked to another xTiles account
To proceed, you'll need to log into that account and delete it first, or choose a different email that doesn't have an xTiles account associated with it.
I have Two-Factor Authentication enabled
I have Two-Factor Authentication enabled
If 2FA is enabled on your account, you'll be asked to enter your 2FA code before proceeding with the email change. Learn more: How to Enable Two-Factor Authentication (2FA)
I didn't receive the confirmation email
I didn't receive the confirmation email
Double-check that the new email you entered is correct. Also check your spam/junk folder and any filtered tabs (like Gmail's Promotions or Updates).
I'm having trouble changing my email
I'm having trouble changing my email
No worries — reach out to us at [email protected] and we'll handle the change for you.